• Was the video link how to find the name board useful?
    Yes
    6
    No
    0
    When you found your name board, how long time took it until you where approached by the airport representative?
    Excellent
    6
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How did you experienced the service level of the name board airport representative?
    Excellent
    5
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    Will you use this service next time you come to Bangkok?
    Yes
    6
    No
    0
  • How did you experienced the service level of the name board airport representative at the air bridge?
    Excellent
    2
    Good
    0
    Average
    1
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    1
    Good
    0
    Average
    1
    Poor
    0
    Terrible
    0
    After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    2
    Good
    0
    Average
    1
    Poor
    0
    Terrible
    0
  • How did you experience the meet and greet service from the airport representative ?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How was the service level provided from the airport representative?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
  • How did you experienced the service level of the name board airport representative at the air bridge?
    Excellent
    2
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    2
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    2
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After the immigration and going toward domestic departure, did you choose to go to:
    Shopping
    0
    VIP Lounge
    0
    To Gate
    0
  • How did you experienced the service level of the name board airport representative at the air bridge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After the immigration and going toward domestic departure, did you choose to go to:
    Shopping
    0
    VIP Lounge
    0
    To Gate
    0
  • How well did the luggage carrier protect your luggage not to be scratch/dropped?
    Excellent
    3
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How was the meet and greet service level?
    Excellent
    1
    Good
    2
    Average
    0
    Poor
    0
    Terrible
    0
  • How was the meet and greet service level when you entered the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How good was the food and beverages in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How satisfied where you with the facilities in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
  • How was the meet and greet service level when you entered the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How good was the food and beverages in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How satisfied where you with the facilities in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
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