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Was the video link how to find the name board useful?
Yes 266No 69When you found your name board, how long time took it until you where approached by the airport representative?
Excellent 290Good 31Average 2Poor 12Terrible 0How did you experienced the service level of the name board airport representative?
Excellent 281Good 31Average 2Poor 12Terrible 0Will you use this service next time you come to Bangkok?
Yes 311No 24 -
How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 174Good 14Average 7Poor 3Terrible 7If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 133Good 56Average 7Poor 1Terrible 7After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 177Good 10Average 8Poor 2Terrible 8 -
How did you experience the meet and greet service from the airport representative ?
Excellent 7Good 0Average 0Poor 0Terrible 0How was the service level provided from the airport representative?
Excellent 7Good 0Average 0Poor 0Terrible 0How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 13Good 6Average 2Poor 0Terrible 1If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 18Good 1Average 1Poor 0Terrible 2After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 15Good 3Average 2Poor 1Terrible 1After the immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 4Good 1Average 2Poor 0Terrible 0If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 5Good 0Average 2Poor 0Terrible 0After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 0Good 0Average 0Poor 0Terrible 0After the immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How well did the luggage carrier protect your luggage not to be scratch/dropped?
Excellent 53Good 7Average 2Poor 2Terrible 6How was the meet and greet service level?
Excellent 50Good 7Average 5Poor 1Terrible 7How was the meet and greet service level when you entered the VIP Lounge?
Excellent 1Good 0Average 4Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 1Good 2Average 2Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 1Good 2Average 0Poor 0Terrible 2How was the meet and greet service level when you entered the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0