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Was the video link how to find the name board useful?
Yes 294No 78When you found your name board, how long time took it until you where approached by the airport representative?
Excellent 321Good 32Average 2Poor 17Terrible 0How did you experienced the service level of the name board airport representative?
Excellent 312Good 32Average 2Poor 17Terrible 0Will you use this service next time you come to Bangkok?
Yes 343No 29 -
How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 193Good 15Average 7Poor 4Terrible 8If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 150Good 59Average 7Poor 2Terrible 8After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 196Good 10Average 9Poor 3Terrible 9 -
How did you experience the meet and greet service from the airport representative ?
Excellent 7Good 0Average 0Poor 0Terrible 0How was the service level provided from the airport representative?
Excellent 7Good 0Average 0Poor 0Terrible 0How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 15Good 6Average 3Poor 0Terrible 1If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 20Good 2Average 1Poor 0Terrible 2After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 17Good 3Average 3Poor 1Terrible 1After the immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 5Good 1Average 2Poor 0Terrible 1If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 6Good 0Average 2Poor 0Terrible 1After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 0Good 0Average 0Poor 0Terrible 0After the immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How well did the luggage carrier protect your luggage not to be scratch/dropped?
Excellent 62Good 7Average 2Poor 3Terrible 7How was the meet and greet service level?
Excellent 58Good 8Average 5Poor 2Terrible 8How was the meet and greet service level when you entered the VIP Lounge?
Excellent 1Good 0Average 4Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 1Good 2Average 2Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 1Good 2Average 0Poor 0Terrible 2How was the meet and greet service level when you entered the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0