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Was the video link how to find the name board useful?
Yes 110No 18When you found your name board, how long time took it until you where approached by the airport representative?
Excellent 115Good 10Average 1Poor 2Terrible 0What was your experience of service from the name board airport representative at the air bridge?
Excellent 112Good 10Average 1Poor 2Terrible 0Will you use this service next time you come to Bangkok?
Yes 123No 5 -
What was your experience of service from the name board airport representative at the air bridge?
Excellent 74Good 5Average 0Poor 1Terrible 2If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 49Good 28Average 2Poor 1Terrible 0After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 72Good 5Average 1Poor 2Terrible 0 -
What was your experience of the meet and greet service from the airport representative ?
Excellent 6Good 3Average 2Poor 0Terrible 0How was the service level provided from the airport representative?
Excellent 7Good 0Average 2Poor 0Terrible 0What was your experience of service from the name board airport representative at the air bridge?
Excellent 1Good 0Average 0Poor 0Terrible 0If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 0Good 0Average 0Poor 0Terrible 0After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 0Good 0Average 0Poor 0Terrible 0After immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0What was your experience of service from the name board airport representative at the air bridge?
Excellent 0Good 1Average 0Poor 0Terrible 0If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 0Good 0Average 0Poor 0Terrible 0After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 0Good 0Average 0Poor 0Terrible 0After immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How well did the luggage carrier protect your luggage not to be scratch/dropped?
Excellent 44Good 6Average 2Poor 0Terrible 1How was the meet and greet service level?
Excellent 42Good 6Average 2Poor 0Terrible 2How was the meet and greet service level when you entered the VIP Lounge?
Excellent 2Good 4Average 0Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 1Good 3Average 1Poor 1Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 1Good 3Average 1Poor 1Terrible 0How was the meet and greet service level when you entered the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0Chauffeur's Driving
Excellent 117Good 8Average 2Poor 0Terrible 1Chauffeur's presentation & service
Excellent 117Good 9Average 1Poor 0Terrible 1Vehicle's Condition & Cleanliness
Excellent 109Good 14Average 3Poor 1Terrible 1Website booking process
Excellent 83Good 28Average 14Poor 2Terrible 2Would you recommend first class bangkok ?
yes 124NO 5Would you use our services again ?
Yes 124No 5