• Was the video link how to find the name board useful?
    Yes
    10
    No
    1
    When you found your name board, how long time took it until you where approached by the airport representative?
    Excellent
    9
    Good
    2
    Average
    0
    Poor
    0
    Terrible
    0
    What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    9
    Good
    2
    Average
    0
    Poor
    0
    Terrible
    0
    Will you use this service next time you come to Bangkok?
    Yes
    9
    No
    2
  • What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    7
    Good
    2
    Average
    0
    Poor
    1
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    3
    Good
    3
    Average
    1
    Poor
    1
    Terrible
    0
    After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    5
    Good
    1
    Average
    1
    Poor
    1
    Terrible
    0
  • What was your experience of the meet and greet service from the airport representative ?
    Excellent
    2
    Good
    2
    Average
    1
    Poor
    0
    Terrible
    0
    How was the service level provided from the airport representative?
    Excellent
    2
    Good
    0
    Average
    1
    Poor
    0
    Terrible
    0
  • What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    1
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and going toward domestic departure, did you choose to go to:
    Shopping
    0
    VIP Lounge
    0
    To Gate
    0
  • What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    0
    Good
    1
    Average
    0
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and going toward domestic departure, did you choose to go to:
    Shopping
    0
    VIP Lounge
    0
    To Gate
    0
  • How well did the luggage carrier protect your luggage not to be scratch/dropped?
    Excellent
    2
    Good
    1
    Average
    0
    Poor
    0
    Terrible
    0
    How was the meet and greet service level?
    Excellent
    2
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
  • How was the meet and greet service level when you entered the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How good was the food and beverages in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How satisfied where you with the facilities in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
  • How was the meet and greet service level when you entered the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How good was the food and beverages in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How satisfied where you with the facilities in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
  • Chauffeur's Driving
    Excellent
    7
    Good
    2
    Average
    2
    Poor
    0
    Terrible
    0
    Chauffeur's presentation & service
    Excellent
    10
    Good
    0
    Average
    1
    Poor
    0
    Terrible
    0
    Vehicle's Condition & Cleanliness
    Excellent
    8
    Good
    2
    Average
    0
    Poor
    1
    Terrible
    0
    Website booking process
    Excellent
    7
    Good
    3
    Average
    1
    Poor
    0
    Terrible
    1
    Would you recommend first class bangkok ?
    yes
    11
    NO
    1
    Would you use our services again ?
    Yes
    11
    No
    1
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