• Was the video link how to find the name board useful?
    Yes
    133
    No
    21
    When you found your name board, how long time took it until you where approached by the airport representative?
    Excellent
    140
    Good
    10
    Average
    1
    Poor
    3
    Terrible
    0
    What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    137
    Good
    10
    Average
    1
    Poor
    3
    Terrible
    0
    Will you use this service next time you come to Bangkok?
    Yes
    149
    No
    5
  • What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    89
    Good
    5
    Average
    0
    Poor
    1
    Terrible
    2
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    58
    Good
    34
    Average
    2
    Poor
    1
    Terrible
    0
    After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    86
    Good
    6
    Average
    1
    Poor
    2
    Terrible
    0
  • What was your experience of the meet and greet service from the airport representative ?
    Excellent
    6
    Good
    3
    Average
    2
    Poor
    0
    Terrible
    0
    How was the service level provided from the airport representative?
    Excellent
    7
    Good
    0
    Average
    2
    Poor
    0
    Terrible
    0
  • What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    1
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and going toward domestic departure, did you choose to go to:
    Shopping
    0
    VIP Lounge
    0
    To Gate
    0
  • What was your experience of service from the name board airport representative at the air bridge?
    Excellent
    0
    Good
    1
    Average
    0
    Poor
    0
    Terrible
    0
    If you where transported in the complimentary Golf Cart, how was the drive experience?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    After immigration and going toward domestic departure, did you choose to go to:
    Shopping
    0
    VIP Lounge
    0
    To Gate
    0
  • How well did the luggage carrier protect your luggage not to be scratch/dropped?
    Excellent
    58
    Good
    7
    Average
    2
    Poor
    0
    Terrible
    1
    How was the meet and greet service level?
    Excellent
    50
    Good
    8
    Average
    7
    Poor
    0
    Terrible
    2
  • How was the meet and greet service level when you entered the VIP Lounge?
    Excellent
    2
    Good
    4
    Average
    0
    Poor
    0
    Terrible
    0
    How good was the food and beverages in the VIP Lounge?
    Excellent
    1
    Good
    3
    Average
    1
    Poor
    1
    Terrible
    0
    How satisfied where you with the facilities in the VIP Lounge?
    Excellent
    1
    Good
    3
    Average
    1
    Poor
    1
    Terrible
    0
  • How was the meet and greet service level when you entered the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How good was the food and beverages in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
    How satisfied where you with the facilities in the VIP Lounge?
    Excellent
    0
    Good
    0
    Average
    0
    Poor
    0
    Terrible
    0
  • Chauffeur's Driving
    Excellent
    142
    Good
    9
    Average
    2
    Poor
    0
    Terrible
    1
    Chauffeur's presentation & service
    Excellent
    142
    Good
    10
    Average
    1
    Poor
    0
    Terrible
    1
    Vehicle's Condition & Cleanliness
    Excellent
    128
    Good
    17
    Average
    4
    Poor
    1
    Terrible
    4
    Website booking process
    Excellent
    95
    Good
    38
    Average
    15
    Poor
    2
    Terrible
    5
    Would you recommend first class bangkok ?
    yes
    147
    NO
    8
    Would you use our services again ?
    Yes
    147
    No
    8
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