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Was the video link how to find the name board useful?
Yes 190No 36When you found your name board, how long time took it until you where approached by the airport representative?
Excellent 199Good 25Average 0Poor 2Terrible 0How did you experienced the service level of the name board airport representative?
Excellent 200Good 25Average 0Poor 2Terrible 0Will you use this service next time you come to Bangkok?
Yes 212No 14 -
How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 127Good 7Average 4Poor 3Terrible 1If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 101Good 33Average 3Poor 1Terrible 3After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 128Good 7Average 2Poor 2Terrible 3 -
How did you experience the meet and greet service from the airport representative ?
Excellent 7Good 0Average 0Poor 0Terrible 0How was the service level provided from the airport representative?
Excellent 7Good 0Average 0Poor 0Terrible 0How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 10Good 3Average 2Poor 0Terrible 0If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 12Good 1Average 1Poor 0Terrible 1After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 10Good 2Average 2Poor 1Terrible 0After the immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How did you experienced the service level of the name board airport representative at the air bridge?
Excellent 4Good 0Average 2Poor 0Terrible 0If you where transported in the complimentary Golf Cart, how was the drive experience?
Excellent 4Good 0Average 2Poor 0Terrible 0After the immigration and stepping out of the Golf Cart - how was the service level from the Airport representative?
Excellent 0Good 0Average 0Poor 0Terrible 0After the immigration and going toward domestic departure, did you choose to go to:
Shopping 0VIP Lounge 0To Gate 0How well did the luggage carrier protect your luggage not to be scratch/dropped?
Excellent 32Good 3Average 0Poor 0Terrible 0How was the meet and greet service level?
Excellent 29Good 4Average 1Poor 1Terrible 0How was the meet and greet service level when you entered the VIP Lounge?
Excellent 1Good 0Average 2Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 1Good 0Average 2Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 1Good 0Average 0Poor 0Terrible 2How was the meet and greet service level when you entered the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How good was the food and beverages in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0How satisfied where you with the facilities in the VIP Lounge?
Excellent 0Good 0Average 0Poor 0Terrible 0